Legal notes and general conditions of use of the site

The service visited and/or in general the information society service in which this text is integrated (hereinafter the "Service"), accessible on the website www.mediterranea.it (hereinafter the "Site") is governed by a series of general conditions of use. This text contains the general conditions of use, which the User accepts by using the Service.
These General Conditions of Use (hereinafter the "GCU"), the Personal Data Protection Policy and the General Conditions of Sale constitute the entire agreement between us and the User with reference to access and use of the Service; they cancel and replace any previous communication, offer, proposal or correspondence, whether oral or written, between us and the User.

Regarding the processing of the User's personal data, please refer to the Personal Data Protection Policy.

Article 1 – Identification of the seller
The website www.mediterranea.it is managed by the company Mediterranea Cosmetics Srl SB, with registered office and operational headquarters in Imperia, respectively in via Giacinto M. Serrati 36 and in via de Sonnaz 27, CF and VAT number 01784730085, registered in the Imperia Company Register at number 01784730085.
Customer Service is available and reachable by phone and email: +39 0183 391 391 | servizioclienti@mediterranea.it from Monday to Friday from 8.30 to 19 and on Saturday from 9 to 13.

Article 2 – Object of the general conditions
These GCU are intended to define the provisions applicable to any use of the Service, in particular access to the Service and its use by a user (hereinafter "the User", "the User's", etc.).
Use of the Service implies unreserved acceptance of the GCU. Failure to accept these GCU prevents use of the Service, with the right for the User to exit immediately.

Article 3 – Conditions and methods of access to the Service

3.1 Accessibility
We make every effort to keep the Service accessible 24/7. We use reasonable and due diligence to ensure the security and operational integrity of the Service by adopting security measures appropriate to the nature of the data and the risks posed by the activity.
We reserve the right to interrupt, temporarily suspend or modify access to the Service, in whole or in part, without notice, in order to ensure its maintenance and updating or for any other reason, mainly technical, without such interventions giving rise to obligations on our part or giving rise to the right to compensation.

3.2 User Account
Creating an account implies identification of the User.
Access to your account is subject to identification via the username and password freely chosen by the User.
When creating a personal account and during registration, the User undertakes to provide accurate, complete and updated information.
The User remains the sole guarantor of the information stored in the personal account and is free to add, modify or delete data at any time.
The User acknowledges that the identifier and password are strictly personal and confidential. The use of the identifier and password on the Internet is at the User's own risk. It is the User's responsibility to take all necessary measures to protect personal data from any attack. In this respect, we cannot be held responsible in the event of fraudulent access to the User's account, nor for any modification made to said account.

3.3 User Obligations
By accessing, visiting or using the Service, you warrant and certify:

• to have the legal capacity and ability to act required for this contractual relationship;
• to have read and approved these GCU and the Personal Data Protection Policy;
• to be responsible for any use that will be made of the Service, by the User himself or by other people who use his credentials, and also declares not to use the Service for illegal or illicit purposes. Depending on the State of residence, the User may also be subject to specific provisions, which he undertakes to know and observe.

Article 4 – Our guarantees and responsibilities

4.1 Quality of information and content
With regard to the information and content made available on the Site, we are only bound by an obligation of means and not of result, of whatever nature it may be.
All information contained on this Site has been carefully entered, verified and updated. However, while we strive to keep the content and information available on the Site up-to-date and comprehensive, we cannot guarantee that the information and illustrations are complete, exact and perfectly up-to-date at all times. This applies in particular to information relating to the products of the manufacturers, packaging and wrapping represented. In general, we decline all responsibility and do not guarantee the legitimacy, updating, accuracy, exhaustiveness, reliability or availability of the content of the information and services offered by the Service.
We decline any liability for damages, material and/or immaterial, resulting from the use or non-use of the information provided, or from the use of incorrect and incomplete information, except in the case of willful misconduct and gross negligence. All offers on the Site are provided without obligation and for information purposes only. We expressly reserve the right to change, supplement and delete parts of the Site or the entire offer without prior notice, as well as to suspend publication temporarily or permanently.
In general, we remind you that the indications given on the Site regarding information relating to well-being and aesthetic care are not intended to replace the recommendations of a doctor or pharmacist and that it remains the full responsibility of the User to read, analyze and understand the characteristics, dosages, indications, contraindications and any other information regarding the products present on the Site, consulting a doctor and/or pharmacist on his own initiative where he deems it necessary.
If you have any questions about our Service (other than pharmaceutical advice or our products), you can contact us via instant messaging. The information obtained through this instant messaging service is provided for informational purposes only and does not constitute pharmaceutical advice or replace a consultation with a doctor or healthcare professional.

4.2 Content provided by third parties
We cannot under any circumstances accept any liability for any consequences resulting, in particular, from the use of the Service by users of the Site or resulting from information provided by users of the Site through this Service. This information is the responsibility of each user of the Site, who provides, configures, modifies and controls it.
We are neither obligated to verify the legality of information transmitted and stored by third parties, nor to investigate circumstances that indicate illegal activity.
However, we are required to remove or block the use of information, in accordance with applicable laws, from the moment we become aware that information provided by third parties violates the law.

4.3 Security and access
Numerous factors outside of our control may interfere with the operation of the Service. As a result, we cannot guarantee continuous, uninterrupted or secure access to the features of the Service. In this regard, we cannot in any event be held liable for the interruption of access to the Service and any consequences associated therewith.
We cannot in any case be held responsible for any damage (direct or indirect) or incident, temporary or permanent, caused to the data or computer equipment of the User when accessing the Service or visiting the personal account or, more generally, to the transmission to the User's device of the files and software that make up the Service. Furthermore, we cannot be held responsible for the possible transmission of viruses through our Service.
We are not responsible for the fraudulent use of our dissemination tools and we decline any responsibility in the event of intrusion into our computer systems and theft of data, it being understood that we undertake to implement all useful means in order to prevent such illicit intrusions.

4.4 Damages
To the extent permitted by law, we shall not be liable for any damages suffered by the User due to force majeure events, nor for any damages whatsoever, loss of customers, damage to the image or brand, commercial prejudice or other special, incidental or indirect damages, arising out of or in connection with the Service or these GCU.


Article 5 – Your Responsibility Towards Us

5.1 User Content

By posting information and content such as photographs, documents, comments or reactions, each person personally contributes to the dialogue and functioning of our Service.
To ensure that this dialogue takes place in an appropriate manner and that the Service is effective, the User undertakes to comply with all of these GCU and the applicable legal provisions.

5.2 Liability for content
The User acknowledges that he or she is solely responsible for the content published online personally or through intermediaries, for all consequences that may arise from his or her contributions, for any failure to comply with his or her obligations under the provisions or legal notices applicable to this Service, as well as for all consequences of such failures.

5.3 Information provided
The information provided by the User may not (non-exhaustive list):

• be false, inaccurate or mendacious (they must, to the extent possible, be truthful and verified);
• be defamatory, contain unlawful threats or harassment;
• be obscene, contrary to public order and morality;
• contain attacks or insinuations based on race, creed or lack thereof, ethnic origin, gender or sexual orientation;
• contain viruses, Trojan horses or other computer programs whose purpose is to harm, intercept or extract from the system data or personal information;
• violate any third party rights, such as intellectual property rights, the right to privacy and protection of private life and personal data, etc.

Therefore, the User must ensure that all information and/or documents originating from third parties and included in the information provided are used with the prior and explicit authorization of the third party concerned.

When placing content protected by intellectual property (photos, text, drawings, etc.) online, the User undertakes to verify in advance that the rights holder has given consent. In addition, when the content placed online is a photo depicting an identified or identifiable person, the User undertakes to verify in advance that this person has given consent, even when the User is the author of the photo.

5.4 Compensation
The User undertakes to indemnify and hold us harmless for any claim and/or proceeding initiated by third parties, regardless of form and nature, directly or indirectly in relation to the information provided and other content disseminated by the User on the Site or whose cause is attributable to a behavior of the User contrary to these conditions.
In this regard, the User shall fully indemnify us for all damages that we may be ordered to pay including the payment of legal costs and fees for legal assistance borne by us. We undertake to inform the User promptly of any legal action.
We reserve the right, freely and at our own expense, to take part in the defense and/or amicable settlement of a claim or to assume solely our defense and control of the proceedings, without thereby relieving the User of his or her compensation obligations.
The User may not in any case accept an amicable resolution that implies an assumption of responsibility on our part or imposes any obligation on us, without our prior consent.

5.5 Removal/Modification
We reserve the right, at our sole discretion, to remove, without prior warning, any information provided by the User and considered harmful, inaccurate, misleading, inadequate or not compliant with the provisions of the GCU or the Personal Data Protection Policy or applicable laws.

Article 6 – Reviews and published messages
We manage a section on the Site with reviews and messages published on social networks connected to Mediterranea Cosmetics. This section allows users of the Site (including the User) to publish information on the Site by evaluating the products firsthand. If necessary, users can use their identification credentials on the forum.
This section is intended solely for the purpose of exchanging experiences and opinions of users, for informational purposes only.
The messages published cannot in any case replace the professional and personal recommendations of a doctor or pharmacist in relation to the state of health. The contents do not aim to assume the value of medical advice or recommendations, nor of instructions to follow regarding the use of the products. The messages published cannot and must not be used to formulate diagnoses or to arrive at the selection or use of treatment methods.
In case of health problems, the User undertakes to always seek the advice of a doctor or pharmacist.
The messages published express exclusively the opinion of the users of the Site. We have no influence on the form and the merit of the evaluations before publication. The messages published do not reflect in any case our opinion. Furthermore, we are in no way responsible for the content of the messages. Consequently, we decline any responsibility regarding the form and content of the messages published on the forum.
Messages with advertising purposes, whether overt or covert, are prohibited.
Messages that violate legal provisions or our instructions on product evaluation will be removed.

Article 7 – References and hyperlinks
The Service may link to other third-party services, over which we have no technical or content control. The existence of a hyperlink to a third-party service does not constitute an endorsement of that service or its content.
Therefore, we cannot offer any guarantee regarding the exhaustive or accurate nature of the content of such third-party services, other than limited to their availability.
In general, we are not responsible for the content of other websites to which the Site links. We decline any responsibility for direct or indirect damages resulting from the consultation or use of the Web services to which the Service links or the information published on these services. We also decline any responsibility for the processing of personal data on these services.
We invite the User to familiarize himself with the general conditions of use and the policies regarding the protection of personal data of such third-party Internet services to which he is referred.

Article 8 – Intellectual property

8.1 Our Intellectual Property
We grant you solely a royalty-free, personal, non-exclusive, non-transferable right to access and use the Service, conditioned on your compliance with these Terms.
The User is therefore authorized to use the content of the Service for his personal information, as a source of information or for data collection.
The Service (considered as an inseparable whole) and the various elements appearing on the Service (in particular texts, photographs, catalogues, layouts, trademarks, logos, illustrations, specific software, films) are protected by intellectual property rights owned by us or by our licensors. Where applicable, they have been the subject of authorisation for publication, distribution or a right of use acquired from these third parties.
The logo, product and service names or company names mentioned on this Service may constitute trademarks, trade names and corporate names of their respective owners. The User expressly undertakes to respect such intellectual property rights.
Subject to the exceptions provided by law, the User undertakes to refrain (non-exhaustive list) from modifying, copying, distributing, transmitting, broadcasting, publishing, licensing, transferring, selling, reproducing or having reproduced all or part of the information, software, product or service obtained from this Service, temporarily or permanently, by any method, known or not, on any medium, without our prior written consent. Failure to comply with this prohibition constitutes an infringement capable of entailing consequences in terms of civil and criminal liability of the infringer.
Hyperlinks to the Service are permitted provided that they point to the home page (unless otherwise indicated by us) and do not contain any derogatory or defamatory statements about the Service.

Article 9 – Deletion of the User's account
We reserve the right to delete an account on our own initiative. Such deletion on our own initiative may result from non-use of the account for a certain period, and/or from a provisional measure taken in the case of a suspicious account, for example when we have reason to believe that these conditions have not been respected, and/or result from a request from third parties alleging violation of their rights, or from a competent authority. No compensation may be claimed following the deletion of an account, even if by mistake.

Last updated: 04/15/2024